Shipping policy
Shipping Policy
At Dreamly.pk, we take great care to ensure that fresh, premium-quality mangoes reach your doorstep in the best possible condition.
Order Processing
Orders are typically processed within 24β48 hours after confirmation.
Delivery Time
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Major Cities: 1β3 business days
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Other Areas: 2β5 business days
Delivery times may vary depending on location, weather conditions, public holidays, or courier delays.
Delivery Coverage
We currently deliver across Pakistan.
Shipping Charges
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Free delivery may apply on selected products, offers, or order values.
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Any applicable shipping charges will be displayed during checkout.
Packaging
All mangoes are carefully selected, inspected, and packed using protective packaging to help maintain freshness during transit.
Order Tracking
Customers may receive order updates through SMS, phone call, WhatsApp, or email where available.
Delivery Attempts
Please ensure that the provided phone number and delivery address are accurate. Failed delivery attempts due to incorrect information may result in delays or cancellation.
Fresh Produce Notice
Mangoes are a natural agricultural product. Slight variations in size, colour, ripeness, sweetness, and appearance are normal and do not affect product quality.
Damaged Deliveries
If your order arrives damaged, please contact us within 24 hours of delivery and provide clear photos of the package and product. Our team will review the issue and may offer a replacement or refund where applicable.
Contact Us
Email: contact.dreamly.pk@gmail.com
Website: dreamly.pk