Shipping policy

Shipping Policy

At Dreamly.pk, we take great care to ensure that fresh, premium-quality mangoes reach your doorstep in the best possible condition.

Order Processing

Orders are typically processed within 24–48 hours after confirmation.

Delivery Time

  • Major Cities: 1–3 business days

  • Other Areas: 2–5 business days

Delivery times may vary depending on location, weather conditions, public holidays, or courier delays.

Delivery Coverage

We currently deliver across Pakistan.

Shipping Charges

  • Free delivery may apply on selected products, offers, or order values.

  • Any applicable shipping charges will be displayed during checkout.

Packaging

All mangoes are carefully selected, inspected, and packed using protective packaging to help maintain freshness during transit.

Order Tracking

Customers may receive order updates through SMS, phone call, WhatsApp, or email where available.

Delivery Attempts

Please ensure that the provided phone number and delivery address are accurate. Failed delivery attempts due to incorrect information may result in delays or cancellation.

Fresh Produce Notice

Mangoes are a natural agricultural product. Slight variations in size, colour, ripeness, sweetness, and appearance are normal and do not affect product quality.

Damaged Deliveries

If your order arrives damaged, please contact us within 24 hours of delivery and provide clear photos of the package and product. Our team will review the issue and may offer a replacement or refund where applicable.

Contact Us

Email: contact.dreamly.pk@gmail.com

Website: dreamly.pk